We ship from warehouses located in the USA and all orders take up to 3 business days to process and 5-10 days for shipping. Orders will ship via UPS or USPS and you will receive a tracking number upon shipment. We ship to the USA and Canada.
We hope you will be delighted with your purchase. However, we do offer a 14-day return or exchange privilege for regular priced (full price) items in their original un-worn, un-washed condition, with tags intact and original packaging. Please note: *All sale or special priced items are final sale*
Returns must be delivered to us within 14 calendar days after initial order placement. All sales are final after those 14 calendar days.
Socks, tights, hats and bows may not be returned. No credit will be given for these items if returned.
We will NOT accept returns on items that have been worn or washed. We cannot accept returns on items that were damaged while worn/washed, shrunk in the wash, or simply did not hold up well after being worn.
Shipping charges are not refundable. Orders originally shipped with complimentary shipping will have regular shipping charges deducted from the return credit.
If you refuse your shipment upon delivery, there will be a 25% restocking fee assessed on the return.
If a store credit (rather than a refund) is issued for your return, it will be valid for one year from the date it is issued. Store credits that have expired will not be honored.